About Us
Welcome to IEM Drainage. The driving force behind IEM Drainage are Eamon, Jake and Dan. For years, we’ve had a keen interest in solving problems and also being out and about each day meeting people. This has led us into the world of drainage, where we’ve found a highly satisfying career path.
Being part of running a small, family run business means understanding the importance of reliability and trust. These are values we have carried throughout our 25 years of experience in the drainage industry. We continue to carry those values today. Whether handling a minor blockage or a major repair, our approach is simple. Ensure that families and businesses can carry on with minimal disruption.
We founded IEM Drainage with a clear purpose. To offer quality drainage solutions tailored to the specific needs of each client. Our philosophy revolves around putting the customer first, providing efficient and effective solutions that prioritise both their needs and their peace of mind. By combining traditional methods with the latest innovations, such as sophisticated CCTV camera surveys, we ensure that our team deliver precise and reliable services.
In the time since starting IEM Drainage, we’ve realised that the key to success is to remain committed to high standards of service while fostering a culture of continuous improvement. This commitment is a reflection of the trust that our clients place in us, which we value highly.
Our journey in drainage isn’t just about drains, pipework and water. It’s about building relationships and community connections. Covering London and the South East, we’re deeply rooted in the areas we serve, and this local presence influences everything we do. The satisfaction of a job well done is our greatest reward. One we achieve together as a team at IEM Drainage.
We believe that the work we do is a reflection of who we are. This belief leads us straight into what’s next. Our comprehensive range of services, each crafted to meet the varying needs of our clients. From blockage clearance to servicing, let’s explore these services further in the next section.
Our Services and Passion Projects
At IEM Drainage, we understand that every client has unique needs, which is why we offer a comprehensive range of solutions designed to cater to various drainage issues. From managing basic blockages to executing complex repairs, our services are tailored to meet those diverse requirements efficiently.
One of our key commitments is providing round the clock support through our 24-hour call out service. We recognize that drainage issues can arise at any time, and we’re always ready to address these challenges with prompt and trustworthy service.
To ensure accuracy in our work, we utilise advanced technology like CCTV camera surveys. This not only aids us with precise diagnostics but also helps in demonstrating transparency with our clients by allowing them to see and understand the situation first hand.
Our expertise extends to preventative measures as well. Pre-planned preventive maintenance (PPM) is a core aspect of our service, enabling us to help you avoid potential drainage issues before they occur. Additionally, we handle specialised tasks such as drain and pipework descales, root cutting, and ACO channel drainage clearance among other services.
Being based around London and the South East gives us a distinct advantage. Our local roots enable us to connect more closely with our community, ensuring that our services are always attuned to the needs of our clients in these regions.
Beyond the daily grind, our personal hobbies keep us grounded and bring fresh perspectives to our work in drainage. These interests fuel our passion for innovation and problem solving, driving the continuous improvement of the services that we offer here at IEM Drainage.
In essence, our mission is to offer more than just drainage solutions. We aim to provide peace of mind, reliability, and a partnership that you can depend on. Thank you for taking the time to learn more about us. We look forward to having the opportunity to serve you and tackle and resolve any drainage challenges you may face, together.
Best Regards
Eamon